What clients say
Client feedback from journeys planned with care
Real feedback from travellers who have trusted Off The Beaten Track Travel with holidays, cruises, private journeys and more complex travel planning.
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Good travel planning should feel calm, clear and personal
These client testimonials reflect what travellers often value most about Off The Beaten Track Travel: calm planning, clear advice, thoughtful sequencing, practical support and confidence before they leave home.
The strongest feedback is rarely about a single hotel or one booked component. It is usually about the way the whole journey came together: the pacing, the advice, the support and the practical details handled before they became problems.
Off The Beaten Track Travel is founder-led by Richard Muff, which means clients work directly with the person shaping the journey. That personal involvement matters whether the trip is a familiar holiday, a cruise, a private journey or a more complex expedition-style itinerary.
Testimonials are included to show the kind of planning relationship clients value: practical judgement, thoughtful sequencing and support from a real person.
For the planning approach, visit Travel Planning Services.
Client stories
Feedback from different kinds of journeys
These examples show the breadth of travel Richard helps with, from private touring and cruise travel to complex multi-stop journeys and once-in-a-lifetime experiences.
Peru / South America
Our journey through Peru was absolutely seamless. From the Andean Explorer to our stay at Lake Titicaca, everything was perfectly arranged. Richard created an itinerary that was adventurous but stress-free.
Client feedback
New Zealand
Richard remains our number one travel adviser. Nothing is too small or too big. From giving ideas for consideration to securing travel tickets, transfers, vehicle rental, accommodation and activities. Our recent trip to New Zealand was no exception. Although we have lived there previously, Richard sent us on a beautiful 3 day escape on our way to visit with family for Christmas. We stayed on the Coromandel Peninsula for a magical 3 nights, an absolutely beautiful area (there is much to see and do or just relax). It was wonderful having the time to relax and take in the beautiful scenery before traveling on to catch up with family and our grandchildren for Christmas. Thank you Richard.
Client feedback
Australia / Murray River
Richard has been our travel advisor/agent for many yearsand have an excellent relationship with him and frequently recommend him to our friends. We thoroughly enjoyed our recent trip to the Murray River. We asked Richard to organize a cruise on the Murray Princess and a return trip to Brisbane on the Great Southern rail. Richard suggested that we should spend a little time at The Frames at Paringa whist we were in the area. So we spent four nights there and enjoyed some of their experiences. We are so glad we took his advice. Richard is currently working on planning two more trips this year.
Client feedback
Africa / Safari and wilderness travel
My trip by Richard was very well organized. Traveling through Namibia & Botswana had everything that I asked for. It was amazing to see the Himba villages and there way of life. I was very lucky to see the big 5 up close.
Client feedback
Europe / Private travel
Richard always comes up with extra ideas and thoughts to make traveling more adventurous no matter if its a city, country or beach escape.
Client feedback
Cruise / Small ship travel
The details were flawless, and we never felt rushed. A true luxury experience.
Client feedback
What the feedback often reflects
Why clients choose Off The Beaten Track Travel
Personal planning
Clients work directly with Richard, rather than being passed between departments or generic booking channels.
Calm logistics
Flights, hotels, transfers, cruises, touring and timing are shaped so the trip feels smoother in practice.
Clear advice
The aim is to explain the trade-offs, narrow the options and help clients make better travel decisions.
Suitable suppliers
The right hotel, guide, cruise line, lodge or operator matters more than choosing the most familiar name.
Flexible trip styles
OTBTT can help with holidays, cruises, bespoke luxury travel, expedition journeys and off-the-beaten-track itineraries.
Founder-led support
The same person who helps shape the trip understands the full journey when questions or changes arise.
Where to go next
Learn more about working with Richard
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Want your trip handled properly?
Whether you are planning a holiday, cruise, private journey or something more complex, start with a conversation.
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